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General Terms

General Information

We use the highest quality materials to produce our products and always use ink from OEM’s to ensure the best possible results.

The color palette achievable via our print process is not as wide as those delivered through Pantone so some colors can be problematic. Although we cannot guarantee to match colors on small one off orders, we can come very close to your desired color on large repeat orders of the same image, please contact our Customer Service Team through the contact details on the website to discuss this.

Images are printed on the understanding that files are submitted in RGB colour space (images submitted in other formats (e.g. CYMK) will be converted to RGB and this will cause color variances).

Images should be uploaded at as high a resolution as possible. We suggest 300dpi.

Terms of Service

By submitting an order you agree that due to the technical characteristics of print and sublimation, some minor variation in color may result across multiple product orders or different products. You also acknowledge that returns based on the color variation issues outlined above will not be accepted due to the limitations of the print or sublimation process. In the unlikely event of a genuine product or printing malfunction, as a high quality producer, we will of course reprint the product.

Please check your order confirmation email carefully and notify us of any errors as soon as possible. Orders that do no arrive due to incorrect address details being provided will be subject to a reprinting and reshipping charge.